SMS Issues due to ongoing Twilio issues

Incident Report for StatusCake Service Status

Resolved

The matter is now reported as resolved, all SMS will send as expected

Posted Oct 13, 2021 - 14:36 UTC

Update

Twilio have made progress on the issue, they now expect delays rather than non-sends

Posted Oct 13, 2021 - 11:35 UTC

Monitoring

We are seeing a small number of SMS sends fail due to an outage with one of our SMS providers - Twilio

This is currently affecting a small minority of alerts sent to a few regions, including Norway.

Status Updates will be posted here and can be followed directly at https://status.twilio.com/

Posted Oct 13, 2021 - 11:29 UTC