Resolved -
This incident has been resolved.
Aug 2, 23:02 UTC
Update -
We are continuing to monitor for any further issues.
Aug 2, 22:47 UTC
Update -
We are continuing to monitor for any further issues.
Aug 2, 22:40 UTC
Update -
We are continuing to monitor for any further issues.
Aug 2, 22:32 UTC
Monitoring -
The datacenter has restored power, and we are actively monitoring all services to ensure all systems are back up an running.
Aug 2, 22:25 UTC
Update -
We understand that the datacenter (hosting multiple server providers) has been hit with a power outage. They are currently working with the centre staff to get systems back up and running
Aug 2, 22:19 UTC
Update -
Identified - The server provider has identified the cause of this incident as a power issue and are working in London to restore normal connectivity as soon as possible.
Aug 2, 21:58 UTC
Identified -
Our main server provider is implementing emergency maintenance to fix issues that occured 24 hours ago across their systems. We were told there would be no network downtime but unfortunately they are sufferring from high network loss.
We are in communication with them in order to understand the situation and will update further here.
Aug 2, 21:39 UTC